The challenge
Support teams answer the same WhatsApp questions over and over, around the clock. It does not scale, and customers are left waiting.
What we built
AI agents on a RAG pipeline that answer customer questions on WhatsApp straight from your own knowledge base, and hand off to a human whenever they are unsure.
Highlights
/AI agents over a RAG pipeline
/WhatsApp-native conversations
/Answers grounded in your knowledge base
/Human handoff on low confidence
Services used
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